1. Introduction
Publish My Research Paper ("we," "our," or "us") is deeply committed to protecting your privacy and maintaining the confidentiality of your research materials. This comprehensive Privacy Policy explains how we collect, use, disclose, and safeguard your personal information and manuscripts when you utilize our professional manuscript editing, research publication support, journal selection, and academic publishing services. We understand that your research is your intellectual property, and we treat it with the utmost care and confidentiality. This policy applies to all interactions with our website, services, and communications.
2. Information We Collect
We collect information that you voluntarily provide to us when requesting our services, including:
- Personal Information: Your name, email address, phone number, institution affiliation, and other contact details
- Manuscript Content: Your research papers, manuscripts, thesis documents, and all associated research materials you submit for editing, review, or publication support
- Research Metadata: Information about your research field, discipline, publication goals, and journal preferences
- Payment Information: Billing address, payment method details, and transaction history (processed securely through third-party payment providers)
- Communication Records: Email correspondence, consultation notes, feedback, and any communications regarding your projects
- Account Information: Username, password, project history, and service preferences
- Website Usage Data: IP address, browser type, pages visited, and access times (collected automatically through cookies and analytics)
3. How We Use Your Information
We use the information we collect exclusively for legitimate purposes related to providing our services:
- Service Delivery: To provide comprehensive manuscript editing, English editing, scientific editing, thesis editing, research paper editing, formatting and artwork services, journal selection guidance, and journal submission support
- Quality Assurance: To assign appropriate editors, track project progress, and ensure quality standards are met throughout the editing and publication process
- Communication: To contact you regarding your projects, provide updates, request clarifications, and deliver edited manuscripts and feedback
- Payment Processing: To process invoices, manage billing, and maintain financial records for your transactions
- Service Improvement: To analyze usage patterns, gather feedback, and continuously improve our services and user experience
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations
- Marketing (with consent): To send you information about new services, special offers, and industry updates only if you have opted in
4. Manuscript Confidentiality and Protection
Your research manuscripts are your intellectual property, and we maintain absolute confidentiality:
- Your manuscripts will never be shared, published, or disclosed to any third party without your explicit written consent
- All editors, proofreaders, and staff members sign comprehensive confidentiality agreements before accessing any manuscripts
- Manuscripts are accessed only by authorized personnel directly involved in editing your specific project
- We do not use your research content for any purpose other than providing the requested services
- Your work is not used for training, benchmarking, or any other purpose without permission
- We respect research ethics and publication integrity principles in all our operations
5. Data Security and Protection
We implement comprehensive technical and organizational security measures to protect your personal information and manuscripts:
- Encryption: All data transmission uses SSL/TLS encryption to prevent interception
- Secure Servers: Manuscripts and personal data are stored on secure, password-protected servers with restricted access
- Access Controls: Only authorized personnel can access your information based on role-based permissions
- Regular Backups: We maintain secure backups to prevent data loss
- Firewalls and Monitoring: Our systems are protected by firewalls and continuous security monitoring
- Staff Training: All employees receive data protection and security training
6. Data Retention
We retain your personal information and manuscripts only for as long as necessary to provide our services and comply with legal obligations. Typically, we retain project files for a minimum of 2 years after project completion to support any follow-up requests or inquiries. You may request deletion of your data at any time by contacting us, subject to legal retention requirements for financial and compliance records. Upon deletion request, we will securely destroy your manuscripts and personal information unless we are legally required to retain them.
7. Your Privacy Rights
Depending on your location, you have the following rights regarding your personal information:
- Right to Access: You can request a copy of all personal information we hold about you
- Right to Correction: You can request correction of inaccurate or incomplete data
- Right to Deletion: You can request deletion of your personal data, subject to legal retention requirements
- Right to Portability: You can request your data in a structured, commonly used format
- Right to Opt-Out: You can opt-out of marketing communications at any time
- Right to Withdraw Consent: You can withdraw consent for data processing where applicable
- Right to Lodge Complaints: You can lodge complaints with relevant data protection authorities
8. Third-Party Service Providers
We may engage trusted third-party service providers for specific functions such as payment processing, email delivery, website hosting, and analytics. All third-party providers are contractually obligated to maintain confidentiality, implement appropriate security measures, and use your information only for the specified purposes. We carefully vet all service providers to ensure they meet our privacy and security standards. We do not sell or share your personal information or manuscripts with third parties for their marketing purposes.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, remember preferences, and analyze website traffic. These technologies help us understand how you interact with our services and improve functionality. You can control cookie preferences through your browser settings and can opt-out of non-essential cookies. Please note that disabling cookies may affect some website features.
10. International Data Transfers
If you are located outside the United States, please note that your information may be transferred to, stored in, and processed in the United States or other countries where we operate. These countries may have data protection laws different from your home country. By using our services, you consent to such transfers. We implement appropriate safeguards to protect your information during international transfers.
11. Research Ethics and Academic Integrity
We are committed to supporting research ethics and academic integrity. Our editing services are designed to improve clarity and presentation without altering research findings or conclusions. We do not engage in plagiarism, data fabrication, or any unethical practices. We encourage all researchers to adhere to ethical guidelines and institutional review board requirements in their research.
12. Policy Updates and Changes
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services following notification of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.
13. Contact Us for Privacy Concerns
If you have questions, concerns, or requests regarding this Privacy Policy, your personal information, or our data practices, please contact us:
📞 Phone: +16096977472
✉️ Email: sales@publishmyresearchpaper.com
We will respond to your inquiries within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.